Refund & Returns Policy
Thank you for shopping with Jacks Carryout.
We aim to ensure every purchase meets your expectations. If you’re not completely satisfied with your order, we’re here to help.
Returns
You have 7 days from the date of delivery to request a return.
Items must be:
Unused and in original packaging.
In the same condition as when received.
Accompanied by proof of purchase (order confirmation).
Non-returnable items include perishable goods, personal care items, and electronics once opened.
Refunds
Once we receive your item, we’ll inspect it and notify you of the status.
If approved, your refund will be processed within 5–7 business days via your original payment method.
Shipping costs are non-refundable unless the item is defective or incorrect.
Exchanges
We only replace items if they are defective, damaged, or incorrect. Please contact us within 7 days of delivery to request an exchange.
How to Request a Return or Exchange
Email us at info@jackscarryout.com with:
Order number
Reason for return/exchange
Photos (if applicable)
Important Notes
Returns sent without prior contact may not be accepted.
We reserve the right to deny a refund if the product is not returned in its original condition.
Jacks Carryout
📧 info@jackscarryout.com
📞 +1 (646) 664-7372
🏢 201 E Tiffin St, Fostoria, OH 44830, United States